Terms & Conditions

By using our services, you agree to comply with the following Terms & Conditions. Please take a moment to review them carefully before proceeding with any bookings with Cloud 9 Travel Agency.


General Terms

  1. Scope: These Terms & Conditions apply to all users and customers of Cloud 9 Travel Agency’s website and services.
  2. Age Requirement: You must be at least 18 years old to make bookings or interact with Cloud 9 Travel Agency. If you are under 18, you may use our website and services under the supervision of a parent or guardian.

Booking Policy

  1. Booking Confirmation: All bookings made through Cloud 9 Travel Agency are subject to confirmation by our travel experts. We reserve the right to decline or cancel any booking at our discretion.
  2. Accuracy of Information: While we make every effort to provide accurate and up-to-date information on our website, Cloud 9 Travel Agency is not responsible for any errors, inaccuracies, or omissions in the content.

Payments and Refunds

  1. Payment Methods: Cloud 9 Travel Agency accepts major credit cards and other payment methods, as indicated during the booking process.
  2. Cancellation and Refunds: Cancellation and refund policies vary based on the travel product and service provider. Please review the specific terms and conditions related to your booking for details.

Travel Insurance

  1. Recommendation: Cloud 9 Travel Agency strongly recommends that all customers purchase comprehensive travel insurance to protect against unforeseen events or travel disruptions.
  2. Insurance Providers: Customers are free to choose any reputable travel insurance provider. Cloud 9 Travel Agency is not responsible for any claims or issues related to travel insurance coverage.

Travel Documentation

  1. Passports and Visas: It is the responsibility of the traveler to ensure they possess valid passports, visas, and any other necessary travel documents required for their destination. Cloud 9 Travel Agency is not liable for any travel disruptions due to inadequate travel documentation.

Health and Safety

  1. Health Precautions: Customers are advised to check for any health-related advisories or requirements for their travel destination. Cloud 9 Travel Agency is not responsible for any health issues or emergencies that may arise during the trip.
  2. Travel Advisories: Customers are encouraged to stay informed about travel advisories issued by their home country’s government related to their destination. Travelers should exercise caution and follow official guidelines.

Limitation of Liability

  1. Exclusions: Cloud 9 Travel Agency is not liable for any losses, damages, injuries, or delays incurred during travel, including those arising from accidents, acts of nature, or negligence of third-party service providers.
  2. Indemnification: Customers agree to indemnify and hold Cloud 9 Travel Agency and its affiliates harmless from any claims, losses, or liabilities resulting from their use of our website or services.

Intellectual Property

  1. Copyright: All content on the Cloud 9 Travel Agency website, including text, images, logos, and trademarks, is protected by copyright and other intellectual property laws. Unauthorized use or reproduction of any content is strictly prohibited.

Modifications to Terms & Conditions

  1. Cloud 9 Travel Agency reserves the right to update or modify these Terms & Conditions at any time without prior notice. Customers are responsible for regularly reviewing the Terms & Conditions and remaining informed of any changes.

Governing Law

  1. These Terms & Conditions shall be governed by and construed in accordance with the laws of [Country/State], without regard to its conflict of laws principles.

For any questions or concerns regarding our Terms & Conditions, please contact us at

Last Updated: 08.15.2023

Thank you for choosing Cloud 9 Travel Agency. We look forward to curating an unforgettable travel experience for you!


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